Personal Message

Thank you clients, veterinarians, breeders and organizations for your confidence and support for the past 23 years. I am truly grateful to the veterinarians who have recommended Pup-Eez since we began.

Our programs are developed to assist you in real-life situations . Communication is strengthened with a “marker”, (well-timed praise) and a variety of rewards to promote reliability. Food is a great reward for many dogs however sometimes we need to be creative for some.

As temperament is our number one priority we are committed to teaching owners appropriate responses should their dog have a strong reaction. Most pups / dogs have “hot button” issues. This can be anything your dog reacts strongly to. When my own dog, Billie the Border Collie, was 9 weeks of age she had a very strong reaction to being brushed. This puppy loved everyone and everything. Observing such a response was a shock. Through gentle desensitization techniques Billie was being brushed without any reactions by 13 weeks of age. I have come to realize how crucial it is for owners to become aware of any strong reactions. Fear is usually at the root of these “hot button” issues. Please know there are techniques which even the most novice dog owner can apply to eliminate these fears which all will benefit from.

Anyone who has taken part in our classes or in-home training has the opportunity to contact us anytime there are questions or concerns regardless of how much time has gone by. It is comforting to know if you see a behaviour you are unsure of we are just a phone call away.



  • I was introduced to Joy's training by a client in 1992. Over 15 years of practice I had never seen such results in young animals. The combination of Joy's personality, patience and technique leads to a learning experience for her clients and a well trained pet.
    Dr. Greg Usher, Usher Animal Hospital

  • Clear and organized... pleasant and fascinating classes -- great fun!
    Bill Cameron, Toronto News Broadcaster

  • Joy is a new breed of trainer, using the Dunbar Method... trust is built by noticing and rewarding good behaviour.
    The Toronto Star

  • I feel very fortunate our veterinarian recommended Pup-Eez so highly when we were looking for a puppy class. You are very skilled, professional and knowledgeable. Thank you again.
    Sarah & "Jack"

  • Bailey says, "Thank you for all you have taught my owner. She is improving everyday. You are a wonderful teacher. Your love of dogs is obvious and you are terrific with each and every one of us. You are even patient with our owners. We all look forward to the next level."
    Love, "Bailey" (Natalie & Paul, too)

  • My experience with Pup-Eez was with our 4-month-old Rottweiler, Baron. As an instructor, Joy was extremely knowledgeable, motivating and helpful. Baron went on to complete the Intermediate Program and attained a St. John's Therapy Dog certificate.
    Jacqueline Kennedy

  • Jennifer and I would like to express our gratitude to you and your staff at Pup-Eez. Being first time dog owners we were in over our heads selecting a rare and temperamental breed. Thanks to you and your staff's patience and dedication, we have raised a puppy that is obedient and a joy in our home. Best of all, you genuinely enjoyed helping us. Thank you all.
    Eddy, Jennifer and "Jin Jin"

Need more info?

Give us a call to discuss your training needs!

Joy Oja - Head Trainer

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 Therapy Dog Congrats!


We just had 6 more of our graduates accepted to the St. John’s Ambulance Therapy Dog Program.

“Balfour”, “Rita” and “Cheyenne” are featured in the Spring 2012 Newsletter “Bark & Post” – Congratulations!! (Click to Download PDF)

“Roxi” , “Poydras” and “Nessie” from our 2011 Etobicoke class are also graduates.  Everyone at Pup-Eez is very proud.